Privacy Policy

Aneta Dang Wellness respects your privacy and is committed to handling personal and health information responsibly. This policy explains how information is collected, used, disclosed, stored, and protected when you visit this website, contact the practice, subscribe to updates, or receive massage therapy or Active Release Techniques® (ART®) services.

Effective and last updated: July 21, 2026

This policy is intended to reflect Alberta’s Personal Information Protection Act (PIPA) and other applicable Canadian privacy requirements.

Who is responsible for your information

Aneta Dang Wellness, operated by Aneta Dang, is responsible for personal information under its control. Questions or privacy requests can be sent toinfo@anetadang.com.

Information we collect

Depending on how you interact with the practice, information may include:

• Contact information: name, email address, phone number, mailing address, and communication preferences.
• Appointment information: services booked, appointment dates, attendance, cancellations, and related correspondence.
• Health and treatment information: health history, symptoms, concerns, assessment observations, consent, treatment notes, progress, and recommendations relevant to safe care.
• Payment and insurance information: transaction details, receipts, and information needed for direct billing or benefit claims. Payment card information is generally processed by the payment provider and is not stored directly on this website.
• Website and newsletter information: email subscriptions, messages you submit, browser or device information, IP address, and basic website usage data where collected.

Please do not send detailed medical histories or other highly sensitive health information through the general website contact form or ordinary email. Relevant health information can be discussed through the appropriate intake and treatment process.

How we collect information

Information may be collected:

• directly from you through intake forms, consultations, appointments, email, phone, or forms;
• through the online booking, payment, direct-billing, or newsletter services you choose to use;
• during assessment and treatment; and
• automatically through limited website technologies such as server logs or cookies.

How we use information

Personal information is used only for reasonable practice and service purposes, including to:

• respond to questions and communicate about appointments;
• assess suitability for treatment and provide safe, individualized care;
• create and maintain clinical, consent, billing, and appointment records;
• process payments, issue receipts, and support insurance or direct-billing requests;
• meet legal, insurance, safety, accounting, and professional obligations;
• manage and improve the website and practice operations; and
• send newsletters or marketing updates where you have consented.

Consent

Consent may be express or implied depending on the information and circumstances. You may withdraw consent to future collection, use, or disclosure, subject to legal, contractual, clinical-record, and safety requirements. Withdrawing consent may limit the services the practice can provide.

When information may be shared

Information is not sold. It may be disclosed only as reasonably necessary:

• to service providers that support booking, payment, email, hosting, accounting, or recordkeeping;
• to insurers or direct-billing providers at your request or with your consent;
• to another healthcare provider with your consent;
• where required or authorized by law, court order, or regulatory process; or
• where necessary to address a serious and imminent safety concern.

Service providers and processing outside Canada

Online booking and payment are handled through Square, and newsletter subscriptions are handled through Mailchimp. These and other technology providers process information under their own privacy policies. Some providers may store or process information outside Alberta or Canada, where it may be subject to the laws of that jurisdiction.

Clinical records

Treatment and health records are confidential and are kept separately from general marketing information. Records are accessed only for care, administration, legal obligations, or another purpose authorized by you or permitted by law.

Security

Reasonable administrative, technical, and physical safeguards are used to protect information against loss, theft, unauthorized access, disclosure, copying, use, or modification. No internet transmission or electronic storage system can be guaranteed to be completely secure.

Retention and disposal

Personal and clinical information is retained only as long as reasonably necessary for the purposes described above and for any period required by law, professional standards, insurance requirements, or legitimate business obligations. When records are no longer required, they are securely deleted, destroyed, or anonymized.

Cookies and website data

This website may use essential cookies, server logs, or similar technologies for security, performance, and basic functionality. Third-party links and embedded services may set their own cookies. You can control cookies through your browser settings, though disabling them may affect some functionality.

Access and correction

You may request access to personal information held about you or ask that inaccurate information be corrected, subject to limited legal exceptions. Identity verification may be required before a request is completed. If a request cannot be fulfilled, an explanation will be provided where required.

Marketing communications

Newsletter and promotional emails are sent only with consent. You can unsubscribe at any time using the link in an email or by contacting the practice. Administrative messages about appointments or services may still be sent where necessary.

Children’s information

A parent or legal guardian must provide appropriate consent for a minor when required. The practice collects only the information reasonably needed to provide safe services and meet recordkeeping obligations.

Changes to this policy

This policy may be updated as the practice, website, providers, or legal requirements change. The current version and effective date will be posted on this page.

Contact

To ask a privacy question, request access or correction, withdraw consent, or raise a concern, contact: